- How do I
know if stun guns are legal in my area ?
- What
methods of payment do you accept ?
- What is your
warranty and return policy ?
- What
about the quality of your products?
- Will I be
notified when my order has shipped ?
- What is the
shipping amount ?
- When will
my order ship ?
- What
method of shipping do use use?
- Do you have more
information on stun guns, pepper/defense
sprays, voice alerts, and tasers?
STATES THAT STUN GUNS ARE
RESTRICTED:
- HAWAII
- MASSACHUSETTS
- MICHIGAN
- NEW JERSEY
- NEW YORK
- RHODE ISLAND
- WISCONSIN
CITIES WHERE STUN GUNS ARE
RESTRICTED:
- ANNAPOLIS, MD
- BALTIMORE, MD
- BALTIMORE COUNTY, MD
- CHICAGO, IL
- DENSION, IA / CRAWFORD COUNTY
(*According to Sheriff Tom Hogan*)
- DISTRICT OF COLUMBIA
- PHILADELPHIA
If you are not sure if some of our
products are restricted in your area, please check with your
authorities.
We accept all major credit cards,
checks, and orders by phone or mail. You may select your method of
payment at the time of checkout.
Protect Me First.Com
product page.
All returns,
refunds, or exchanges must be approved by
Protect Me First.Com before any products
are returned. Some
products are tested
before shipping. Your satisfaction is our number one concern. If you
have any questions regarding your order or any of our products, please contact
us using our customer comment form.
RETURN POLICY:
All our hidden cameras, surveillance equipment, and other hi-tech
products are special order items and are NOT subject to cancellations.
Due to the nature of our product line, returns will only be accepted for
products damaged upon shipment to the customer. All returns must be
authorized by Protect Me First.Com
before product(s) is
returned. All products must be returned in the original packaging.
All returns are
subject to deductions for shipping costs and a 25% restocking charge and
the product(s) must be returned within a five (5) day period from
date of receipt of product(s). Special exceptions for returning
your order may be made on a case-by-case basis. In this event,
Protect Me First.Com
will replace, refund, or credit your account for returned product(s) at Protect Me First.Com's
discretion. NO refunds will be given for products returned without
explicit permission from Protect Me First.Com.
A
Protect Me First.Com
representative must authorize the return, and under no circumstances
will returns be accepted otherwise. Authorization and shipping
instructions must be obtained from Protect Me First.Com.
Returns that are shipped to Protect Me First.Com
by the customer without prior authorization will be subject to refusal
of package, and will be returned to the customer.
When returning the
product(s), Protect Me First.Com
requires that the customer use a shipping method such as UPS, FedEx, or
US Priority Mail with Delivery Confirmation, also insuring the package
for the full value of the product(s). Using these methods will ensure
safe delivery to Protect Me First.Com.
It is NOT recommended to ship the package via regular US Mail. Please
notify Protect Me First.Com
with the tracking number or delivery confirmation number once the
package has shipped.
SHIPPING &
HANDLING CHARGES ARE NON-REFUNDABLE.
WARRANTY:
We guarantee all Protect Me First.Com
products to be free of defects in workmanship and material for 1 year
(unless manufacturer's warranty is longer) after sale to the customer. We
will replace or repair the product(s) at our option providing there is
no evidence of customer misuse, or alteration.
If have additional questions please send your comment using our comment
form.
What
about the quality of your products?
Our products
have been carefully selected based on effectiveness, durability and
satisfaction. Which is why we have tested these self defense items like
the stun gun/batons and pepper sprays on ourselves! We know they work
and they will work for you!
You will receive an email letting you
know that your order has shipped, how it was shipped, shipping number
(if available), and expected arrival date.
Shipping is free for all orders of $50
or more. Orders less than $50 will incur a $6 fee for shipping.
Orders usually ship within 48 - 72
hours.
We send most order via
the United States Postal Service 2 - 3 day priority mail and UPS ground
delivery. To trace
your shipment go to our customer support
page.
Copyright
© 2001 [Elite Concepts]. All rights reserved.
Revised:
November 25, 2007
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